Kohli Media LLP · Legal
Covering SoulMap, SoulOS API, Free Kundli Tool & SoulOS Bot
Last updated: May 2025
This Privacy Policy applies to Kohli Media LLP (GSTIN: 03AASFK9259P1ZC), registered at 1111/GF, JTPL City, Sector 115, Mohali – 160055, Punjab, India. We operate the following products under the SoulOS / SoulMap umbrella:
By using any of our products or services, you agree to the collection and use of information described in this policy.
We may collect the following categories of personal information:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We share data only with:
Booking records (including birth data) are retained for a minimum of 3 years for accounting and legal compliance. API logs are retained for 90 days. You may request deletion of your personal data at any time by contacting us; we will comply unless retention is required by law.
We use minimal cookies — session cookies required for form functionality and no advertising or cross-site tracking cookies. We do not use Google Analytics or Facebook Pixel on this website.
Under Indian personal data protection norms, you have the right to:
To exercise these rights, write to us at care@kohli.tel.
We take reasonable technical and organisational measures to protect your data. Birth data stored as part of bookings is kept in server-side files protected from public web access. Payment data is never stored on our servers — it is handled entirely by Razorpay's PCI-DSS-compliant infrastructure.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us immediately.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the revised policy.
Kohli Media LLP · care@kohli.tel · +91-7665376663
1111/GF, JTPL City, Sector 115, Mohali – 160055, Punjab, India
Last updated: May 2025
By accessing or using any product or service operated by Kohli Media LLP (including SoulMap by Sahil, SoulOS Free Kundli, SoulOS Vedic API, and SoulOS Bot), you agree to be bound by these Terms and Conditions and all applicable Indian laws and regulations. If you do not agree with any part of these terms, you may not use our services.
Vedic astrology is a traditional system of self-knowledge with deep cultural roots in India. Readings provided by SoulMap by Sahil are offered as personal, interpretive analysis based on traditional astrological principles. They are not a substitute for professional advice in medical, legal, financial, or psychological matters.
All readings, interpretations, predictions, and insights provided are for informational and reflective purposes only. Kohli Media LLP does not guarantee any specific outcome and disclaims all liability for decisions made based on astrology readings.
The accuracy of a Vedic reading depends significantly on the accuracy of birth data provided. You are responsible for providing correct birth date, time, and place. Kohli Media LLP is not liable for readings that are affected by inaccurate birth details submitted by you.
All content on our websites and apps — including text, chart designs, audio readings, and software — is the property of Kohli Media LLP or its licensors. You may not reproduce, redistribute, or create derivative works without explicit written permission.
Voice note readings delivered to you are for your personal use only. Sharing, re-broadcasting, or commercially distributing readings is prohibited without prior written consent.
To the maximum extent permitted by Indian law, Kohli Media LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability in connection with any service shall not exceed the amount paid by you for that specific transaction.
These Terms shall be governed by the laws of India. Any disputes arising shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Mohali / S.A.S. Nagar, Punjab, India.
We reserve the right to modify these Terms at any time. Updated terms will be posted on this page. Continued use of our services after changes constitutes acceptance of the revised terms.
Kohli Media LLP · care@kohli.tel · +91-7665376663
1111/GF, JTPL City, Sector 115, Mohali – 160055, Punjab, India
GSTIN: 03AASFK9259P1ZC
Last updated: May 2025
At Kohli Media LLP, we stand behind the quality of our readings and services. This policy applies to all paid products: SoulMap by Sahil readings and SoulOS API subscriptions.
You may cancel your booking at any time before the reading has been recorded and delivered. In such cases, a full refund will be processed to your original payment method within 5–7 business days.
To cancel, email us at care@kohli.tel with your booking reference number. Cancellation requests are processed within 24 hours on business days.
Once a voice-note reading has been delivered to your specified contact (WhatsApp, Instagram DM, or Email), no refund will be issued. This is because the service is a custom, personally crafted reading that cannot be "returned" once delivered and consumed.
If you believe your reading was delivered in error (wrong person's chart) or was significantly incomplete, please contact us within 48 hours of delivery and we will assess the situation on a case-by-case basis.
Readings are typically delivered within 2–4 business days of booking. If you have not received your reading within 7 days, please contact us before initiating a payment dispute, so we can resolve the issue directly.
These services are provided free of charge and no refund policy applies. Premium features, if introduced, will be covered under updated terms at that time.
Payments are processed through Razorpay Payments Private Limited. Refunds initiated by us are processed via Razorpay's refund pipeline and typically reflect in 5–7 business days, depending on your bank or payment instrument. We are not responsible for delays on the bank's side.
Kohli Media LLP · care@kohli.tel · +91-7665376663
1111/GF, JTPL City, Sector 115, Mohali – 160055, Punjab, India
Last updated: May 2025
All products and services offered by Kohli Media LLP are digital in nature. There is no physical product, no physical shipment, and no courier involved. This policy describes how and when digital deliverables are provided to you.
After successful payment, your birth details are reviewed by Sahil and a personal audio voice note is recorded and sent to you. Delivery details:
Kundli charts are generated instantly in the browser upon form submission. There is no delivery delay. Charts can be viewed online and printed or saved as PDF directly from the browser.
API keys are delivered to the registered email address immediately upon account activation, or within a few minutes for automated systems. API responses are delivered in real time (typically under 500ms) via HTTPS.
The Telegram bot is available 24/7. Responses to chart queries and questions are generated automatically and typically delivered within seconds. Occasional downtime for maintenance may cause brief delays; we aim to keep this under 1 hour per month.
We make reasonable efforts to keep all services available. Planned maintenance will be communicated in advance. Unplanned outages will be resolved as quickly as possible. We do not guarantee 100% uptime for any service.
Since all our products are digital, there is no physical shipping, no courier charges, and no delivery to a physical address. If you encounter a payment gateway asking for a shipping address, any valid address may be entered — it is a field requirement of the payment processor and does not affect delivery of your service.
For any delivery-related queries, contact us at:
Kohli Media LLP · care@kohli.tel · +91-7665376663
1111/GF, JTPL City, Sector 115, Mohali – 160055, Punjab, India